Posts tagged ‘Technical Support’

March 10, 2012

Ancestry.com Broken ? Is Your GEDCOM Export OK? — #Genealogy, #Technology

by C. Michael Eliasz-Solomon

Stanczyk, wants to know if anyone else is having problems Exporting their GEDCOM from Ancestry.com?


 This is what I see when I try to export my gedcom from the tree settings screen. It never gets past 0% complete.

I have tried to submit a Help Ticket for technical support and so far I have not received any response. What gives Ancestry?

I can still work on my tree and updates appear to be saved. I can synch to the Ancestry App (on the iPhone) and the changes are there too. 

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